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Privacy Policy

How we collect your data, use it, and protect it.

Last updated: July 2026

At Fitness Secrets, we care about your privacy. This policy explains the information we collect when you visit our store or place an order, how we use it, and the choices available to you. We are committed to protecting your data in line with the regulations in force in the Kingdom of Saudi Arabia.

Information we collect

  • Account and order details: your name, phone number, email, and delivery address, which you provide when registering or placing an order.
  • Payment information is processed through secure, approved payment gateways and is not stored on our servers.
  • Technical data such as device type, browser, and pages visited, collected automatically to improve store performance.

How we use your information

  • Processing and delivering your orders and providing order tracking.
  • Communicating with you about your order and offering support when needed.
  • Improving our products, content, and shopping experience.
  • Complying with our legal and regulatory obligations.

Sharing information

  • We do not sell your personal data.
  • We share data only with the parties necessary to fulfil your order, such as shipping and payment providers, and only to the extent required.

Cookies

  • We use cookies and similar technologies to remember your preferences, keep your cart, and understand how the store is used.
  • You can control or disable cookies through your browser settings, though some features may not work as expected.

Data retention

  • We keep your information only for as long as necessary to provide our services and meet our legal obligations.
  • Order records are retained to enable support and comply with tax and regulatory requirements.

Your rights

  • You may request access to your data or correction of any inaccurate information.
  • You may request deletion of your account data, subject to records we are required to keep.
  • To exercise any of these rights, contact our support team on WhatsApp.

Security

  • We apply reasonable technical and organisational measures to protect your data.
  • No method of transmission over the internet is fully secure, so we cannot guarantee absolute security.

Changes to this policy

  • We may update this policy when needed, and the updated version applies as soon as it is published on this page.

Have a question about your privacy? Our support team is ready to help on WhatsApp. Contact us on WhatsApp